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About NEON
Q: What is NEON?
| A: |
NEON stands for NYMEX Electronic
Order Network which is a FIX 4.2 gateway
to submit orders electronically to the Exchange. NEON delivers orders to
the NYMEX and COMEX open-outcry trading floors, NYMEX ClearPort®
Trading and NYMEX ACCESS® products. |
Q: How can NEON be implemented?
| A: |
FCMs or trading firms can develop to the Exchange directly or use a certified
Independent Software Vendor (ISV). ISVs wishing to develop to the Exchange,
will need to be sponsored by a NYMEX Division or COMEX Division Clearing
Member |
Q: Can an FCM or trading firm be certified to trade only one of the NYMEX/COMEX
markets?
| A: |
Yes, a firm can submit orders to the market of choice. |
Q: Where can a developer obtain documentation on NEON?
| A: |
The Developer's Dashboard site, https://www.services.nymex.com/ddash/
makes available information for developing, testing and certification of
the delivery of orders to the NYMEX testing environment. |
Q: How do FCMs and trading firms gain access to NEON?
| A: |
1. Register for Cleaportsm Trading and/or NEON (firm order management)
link, http://www.nymex.com/cp_start.aspx.
2. For the open-outcry markets, firms must designate:
- NEON Firm Admin(s)
- NEON Firm Trader(s)
- NEON Firm Target(s) (Floor Broker booth destination)
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Q: How do Floor Brokers enable NEON and receive the hardware for the booths?
| A: |
Registration forms are available at the Telecom Help Desk
on the NYMEX and the COMEX trading floors. The registration forms include:
- NEON Firm Booth(s)
- NEON Broker(s)
- NEON Clerk(s)
Please complete the forms and return them to the Telecom Help Desk for processing.
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Q: Is additional assistance available?
| A: |
Yes. For preliminary inquiries or development questions, please
call Third Party Services at 1-800-275-6215, or email thirdpartyservices@nymex.com.
For production and day to day operational question, please call NYMEX Customer
Service Call Center at 1-800-438-8616, or e-mail
custcare@nymex.com. |
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